Account Manager-Facilities Management

Full time @Transguard Group posted 7 months ago

Job Description

Transguard Group are presently searching for an Account Manager.

To ensure that we maintain 100% of our customers, increase the accounts, and manage the relationship in accordance with the commercial agreement, we must manage the allocated customer accounts.

Responsibilties:

  • Responsible for developing the business growth of the account
  • Implicitly understand the commercial aspects of the contract and manage the service delivery within the boundaries of the contract
  • Prepare a quarterly report with monthly operational data to support the review of the financial performance of the contracts in question
  • Investigate with the Divisional Manager the reason why any expected gross profit on the contract is not met. Explore “management solutions” to address the issue.
  • Ensure invoices are prepared, delivered and paid
  • Monitor billable vs non billable staff
  • Report any variations to the contract to the Divisional Manager and ensure that these are reviewed and agreed with the client

Skills

  • Experience of External customer relationship management
  • Experience of managing large teams of people
  • Financial knowledge of P&L Management
  • Commercially aware
  • Excellent communicator

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