Field Engineer

@Marlink group posted 2 weeks ago

Job Description

Job Description – Field Engineer – Maritime Field Service

Department MM812 _ Field Service Asia Pacific, Middle East & Africa

Location Dubai, UAE

Date 17-December-2020

Field Engineer is employed in Marlink Group at the Field Service
General Department responsible for installation, service and maintenance

of equipment and solutions within Marlink Maritime Business Unit.

Field Engineer reports to the Manager Field Service Asia Pacific,
Middle East & Africa and ultimately to the Director Field Service &
Partner Management.

Installation, service and maintenance of those equipment and
Main Goals

solutions offered within the Marlink Maritime Product Portfolio.

Responsibilities Responsibility and authorization are in accordance with the
and Authorization processes relevant to this position.

Job Description

Main Tasks • Responsible for the work and activities related to
installation, service and maintenance of all
Connectivity/Satellite Systems, IT Network equipment and
other Marlink VAS on Projects executed globally

  • Direct technical support to local partner engineers or end

users during installation, service, and maintenance of the
products within Maritime portfolio.

  • Evaluation of local partner engineers’ quality of work,

execution of their trainings and certification

  • Implementation of pilot projects or new technologies and

preparation of appropriate and detailed documentation
related to these projects

  • Creation and archiving detailed documentation from

installations, services, and maintenances of all products
within Marlink Maritime Portfolio.

  • Responsibility for completion of the installation with

successful operation on time with respect to agreed
installation plan

  • Provide consultations to customers, can perform remote

assisted installations

  • Cooperate with other departments to solve technical and

operational problems

  • Assist and execute tests on a new / unknown equipment in

cooperation with other Departments of the company

Main Knowledge • Fluent in English and preferably other international
languages.

  • Higher education in IT, Datacom or Telecom (bachelor’s

degree)

  • Experience in the marine electronics environment on

cruise ships, yachts, and industrial vessels is an advantage

  • Good knowledge in Satellite Communication and

Information Technology

  • IT skills is a must, minimum understanding on computer

network infrastructure and administration

  • Demonstrated technical knowledge and strong

troubleshoot skills.

  • Able to learn and adapt to new issues and handle multiple

tasks effectively in a fast-paced environment

  • Must demonstrate a strong commitment to quality, and

adherence to practices, procedures, and scheduling
deadlines.

  • Preferably experience from serving multi-national

customers.

  • Medically cleared and physically fit to work in offshore /

Maritime environment. Must be able to lift heavy
equipment and climb into confined antenna spaces.

Job Description

Main Attitude • Able to handle stress and able to work under time

Competences pressure

  • Able to support and communicate with customers in a

professional manner

  • Team player with ability to independently solving his tasks
  • Analytical skills
  • Skills in incidents solving
  • Able to set priorities
  • Complies with agreements
  • Actively and continuously increase knowledge level by

self-studying and trainings

  • Actively share knowledge within the organization
  • Ready to travel in relation with work activities
  • Customer oriented in reflection and action
  • Flexible to perform also other tasks outside the scope of

his/her main role

  • Capability to work worldwide, both independently and in

cooperation with others under a high workload.

  • Must be flexible to work and travel varying schedules,

including evening and weekends.

  • Positive and result oriented
  • Problem solver, structured and systematic working

methods

  • Prioritize correctly under pressure

If interested, please send your motivated candidacy to either:

  • christian.delacruz@marlink.com

Manager, Field Service Asia, Middle East & Africa (Maritime)

or

  • regine.veulemans@marlink.com

Human Resources Business Partner

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