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Guest Relations Cum Receptionist

@TASC Outsourcing posted 3 weeks ago

Job Description

  • Review arrival lists to welcome guests
  • Attend to special guests (e.g. VIPs) and answer their inquiries
  • Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
  • Provide information about amenities, area and venues and promote services
  • Anticipate guest needs and build rapport with customers
  • Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
  • Address customer complaints and escalate to Guest Relations Manager when needed
  • Record information in the logbook daily
  • Ensure compliance with health and quality standards

Job Type: Full-time

Salary: AED5,000.00 – AED6,000.00 per month

Experience:

  • Receptionist: 3 years (Required)

Language:

  • Tagalog (Required)

Speak with the employer
+91 9591621297

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