Job ID 191056
On the western crescent of Palm Jumeirah, the world’s largest artificial island and archipelago. This elegant five-star hotel features 391 large rooms, suites, and villas with handcrafted Italian flair and carefully selected facilities. It features panoramic views, a private beach, state of the art entertainment and recreational facilities, such as specialty stores, a VIP movie theater, signature and exclusive restaurants, as well as excellent banqueting and meeting facilities.
When visiting Raffles, guests will learn about the hotel’s unique personality and story.
Every Raffles provides careful, personal, and discreet service to well-traveled visitors. Raffles Hotels & Resorts is an award-winning luxury worldwide hotel company founded in 1887 in Singapore. The portfolio now includes eleven luxury properties in prime locations around the world. Position Meet and greet guests and give them a favorable first impression of the property.
KEY RESPONSIBILITIES Attend all scheduled airline landings to assist incoming guests with bags and transportation.
Assist departing guests with pre-check-in, ticketing, and luggage clearance.
Checking vehicle maintenance Professionalism in guest and colleague interactions Arrange for car maintenance when necessary. Handle guest arrival and departure issues Predict car costs and amenity requirements.
ATTRIBUTES Good verbal and written English communication abilities Ability to operate as a team with coworkers and managers Ability to be responsive to guest needs while staying calm and pleasant Encourage good ties with hotel inhabitants and customers Good judgment with challenging guests Knowledge of and capacity to work in a multicultural context Secondary education a valid UAE driving license 1 year experience in hospitality or customer service