Social Media Coordinator – L'Occitane

@Chalhoub Group posted 2 weeks ago

Job Description

Who we are

We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.

To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together.

What you'll be doing

Our Social Media Coordinator is responsible for overseeing the strategy, performance, and delivery of all digital and physical content across the business.

Our Social Media Coordinator is also responsible for ensuring all content across the portfolio meets business objectives and is aligned with our overall Brand identity. Forming an integral part of the expression of our Brand, our executive manages the priorities & planning of the wider communications strategy through a balanced view that considers both creative and business needs—ensuring the growth of our client community both in terms of reach and engagement, meeting business KPIs within budget and at scale, and giving visibility to key stakeholders across the team

What you’ll need to succeed

  • Ability to create engaging content on social media platforms.
  • Ability to use social media reporting tools and scheduling tools to look after reports.
  • Understanding of social media marketing, when to engage, and when to refrain.
  • Strong sense of brand voice to answer inquiries and draft responses when needed.
  • Customer Relations experience.
  • Ability to think quickly and respond to clients and followers on social channel
  • Identify and create relationships with social media influencers.
  • Public Relations / Business Development skills to upsell through inquiries and suggest relevant calls to action.
  • Reputation Management skills
  • Strong copywriting skills in Arabic and English. – Arabic speaking is essential.
  • Basic content creation skills to support the brands presence on social media platforms.
  • Flexibility and availability to attend social media inquiries during the weekend.
  • A sense of humor and a light passionate personality.

Your profile to succeed

  • University Degree in Marketing or any relevant field.
  • A minimum of 2 years in social media experience.
  • Strong copywriting skills in Arabic and English. – Arabic speaking is essential.
  • Experience in using social media management tools.

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. To view all our perks and benefits, click here.

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