UX Researcher

@Tamanna.com posted 3 weeks ago

Job Description

Are you ready for a real challenge? We're looking for an experienced UX Researcher who will be part of the growing international team at Tamanna.

If you're hands-on, with an entrepreneurial spirit, and driven by impact and ownership, keep reading!

Tamanna is young but growing at high speed, which means you'll take ownership of your projects, work with great autonomy, and see your ideas and initiative being encouraged. Together our cross-disciplinary teams are iterating, experimenting and revolutionising the retail industry, by building a fully fledged multi-brand marketplace for fashion & beauty. Our mission is to become the number one destination for the latest shopping trends in the Middle-East with a unique customer-focused, omnichannel shopping experience.

What you'll be doing:

  • Drive user research activities (remote and on-site) such as user interviews, surveys, usability testing, heuristic evaluations, etc.;
  • Deliver and communicate actionable research findings to a multidisciplinary team of developers, product managers, product designers and Head of Product;
  • Document and present insights based on research analysis;
  • Work with stakeholders and teams to act on research findings and advocate for customer-centric development at Tamanna;
  • Materialize user insights into actionable Personas, Customer Journeys, Information Architecture and User flows;
  • Support and manage Tamanna ‘Customer Research Panel’ program by ensuring ongoing participants recruitment for research studies;
  • Build wireframes and low-fidelity prototypes

What we're looking for:

  • Minimum of 3 years experience in research field (quantitative and qualitative);
  • Strong verbal and written English & Arabic communication skills;
  • Experience conducting user experience research initiatives;
  • Experience setting and measuring success metrics;
  • Experience creating, running and analyzing usability tests;
  • Proven ability to translate extensive and complex information into meaningful insights;
  • Previous experience working in tech business with agile methodologies in a multicultural environment

Who you’ll be:

  • A curious minded individual with an appetite for learning;
  • A strong point of view paired with a healthy dose of humility;
  • Driven and proactive with a great attitude;
  • Someone who understands that success comes from teamwork;
  • Eager to make a difference and get involved

What we're offering:

  • Impact, being part of the a dynamic team at the start of the journey building Tamanna
  • An open culture, where your ideas are encouraged, having fun is important and we make sure that your growth is a priority
  • Hybrid working model between our Dubai or Kuwait office and remote work and a flexible working schedule
  • 22 holiday days (rising to 25) with the chance to enjoy extra leave (your birthday off is one of them)
  • Competitive salary and training budget on a permanent contract
  • Regular team events, meetups and talks
  • Health insurance
  • Time2Give policy

Job Type: Full-time

Salary: AED12,000.00 – AED20,000.00 per month


  • Research Field: 3 years (Required)

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