Waiter/ess – Food & Beverage – Jumeirah Beach Hotel Hotel

Full time @Jumeirah in Hotel and Restaurant
  • Dubai, United Arab Emirates View on Map
  • Post Date : January 20, 2022
  • Apply Before : June 27, 2022
  • Share:

Job Detail

  • Job ID 190699

Job Description

Waiter/ess – Food & Beverage – Jumeirah Beach Hotel Hotel – (2200002P)

About Jumeirah & the Hotel:

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise.

ts award winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities.

As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.

About the Job:

We currently have opportunities for Waiter/ess to join us and be an instrumental part of Jumeirah F&B dining experiences that we cater to our guests.

As a Waiter/ess, your role will be to serve guests requirements to their satisfaction, efficiently and courteously to the Jumeirah Service Standards.

The main duties and responsibilities of this role are:

  • Identify customer needs and expectations correctly, including those with special needs, and provide appropriate products, services or information
  • Meet all reasonable needs and requests of customers within acceptable enterprise time frames
  • Identify and take all opportunities to enhance the quality of service
  • Recognize customer dissatisfaction promptly and take action to resolve the situation according to individual level of responsibility and customer feedback/ complaint procedures
  • Offer assistance to colleagues when required, to ensure designated work goals are met
  • Demonstrate trust, support and respect towards team members in day-to-day work activities
  • Conduct communication with customers and colleagues in a polite, professional and friendly manner
  • Practice high standards of personal presentation in accordance with Jumeirah Grooming & Presentation Standards
  • Seek assistance from other team members, supervisors and managers when required
  • Have a working understanding of all Food and Beverage Restaurant and Bars in order to properly direct and advise guests
  • Anticipate customer needs and expectations correctly, including those with special needs, and provide appropriate products, services or information
  • Meet all reasonable needs and requests of customers within acceptable enterprise time frames
  • Identify and take all opportunities to enhance the quality of service (up selling, guest recognition, resort knowledge)
  • Recognize customer dissatisfaction promptly and take action to resolve the situation according to individual level of responsibility and customer feedback/ complaint procedures
  • Offer assistance to colleagues when required, to ensure designated work goals are met

     

About you:

The ideal candidate for this position will have the following experience and qualifications:

  • 2 years’ experience in similar role in a Food and Beverage department
  • Work experience in a 5-star luxury hotel
  • Excellent English communication skills
  • Additional language would be an advantage
  • Have a good knowledge and understanding of Food and Beverage operations

About the benefits:

This position offers a highly competitive salary and package which includes: fully furnished shared accommodation, free transport to and from your place of work, uniform, laundry services, meals during working hours, You will be entitled to one return ticket to your home destination, which will be paid in two installments, one per anniversary year, medical coverage as well as accident insurance, retail and leisure discounts, discount off Jumeirah F&B Outlets and reduced hotel rates.

Primary Location: United Arab Emirates (AE)-Dubai-Dubai
Job: F&B Service
Organization: Jumeirah Beach Hotel [JBH]
Job Posting: Jan 19, 2022, 12:11:29 AM
Application ends in 29d 18h 54min

Other jobs you may like

Login to Apply Job